Troubleshooting

Windows 11 23H2 Update Compatibility

Ensure Magewell devices work properly after Windows 11 23H2 update.

The Solution

Magewell devices are fully compatible with Windows 11 23H2. Update USB controller drivers and reinstall Magewell utility if issues occur.

Step-by-Step Instructions

1

Update Windows completely

2

Update USB controller drivers

3

Reinstall USB Capture Utility

4

Test device in OBS/vMix

Pro Tips

  • Update drivers before major Windows updates
  • Keep Magewell utility updated

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