Warranty & Returns

Understanding Magewell Product Warranty Coverage

Complete guide to StreamKit's 3-year warranty on Magewell products. What's covered, claim process, and warranty extensions.

The Solution

All Magewell products from StreamKit include a 3-year manufacturer warranty covering defects in materials and workmanship. Register your product for full coverage.

Step-by-Step Instructions

1

All Magewell USB Capture devices purchased from StreamKit include 3-year warranty

2

Warranty covers: Manufacturing defects, component failure, firmware issues

3

Not covered: Physical damage, water damage, modification, misuse

4

To register: Visit StreamKit support page with your order number and device serial

5

Serial number location: Printed on device label (bottom of unit)

6

Keep your purchase receipt/order confirmation as proof of purchase

7

Warranty starts from date of purchase, not date of manufacture

Pro Tips

  • Register your device within 30 days of purchase for streamlined warranty service
  • StreamKit handles all UK warranty claims - no need to contact Magewell directly
  • Warranty covers repair or replacement at StreamKit's discretion
  • Firmware updates are free and not part of warranty - available indefinitely
  • Extended warranty may be available - contact StreamKit for details

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